How We Use Account And Wallet Data
We use the information needed to create and maintain your account, confirm phone access, keep sessions working and respond when a wallet status needs checking. Payment records can show a DANA, OVO, GoPay or QRIS reference, or details connected with bank transfer and virtual account steps;
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we use those records to match your request and investigate a receipt, not to ask for unrelated details. Device and browser signals help us recognise unusual access and protect the account. Cookies help remember settings and measure page use. We keep records only for the operational,
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legal or dispute-handling period that applies to the relevant request. Access depends on local law, and where local law permits, we process requests from the account holder using the contact path shown in your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.